If you have received an infringement notice, you can pay it online with your credit card. Please have your infringement notice ready as you will need the reference number.
To pay online, please have ready your:
- numerical reference number - located on the top right hand side of your infringement notice. Please note: If your reference number contains both letters and numbers, you cannot pay online.
- visa or mastercard
Other payment options
If you unable to pay online, you can:
- pay over the phone
- pay in person at one of our customer service centres
- request an extension of time or to start a payment plan
Nominate another animal owner
If you received an animal infringement but someone else was responsible for the animal at the time of the offence, you will need to nominate the other owner.
To nominate another owner, you will both need to complete the infringement owner form and attach your ID before submitting to Council.
Request a review
If you believe you should not have received a fine, you are entitled to request a review. You are only entitled to 1 review for each fine.