Rates - making a difference to your community
Rates - making a difference to your community
Rates notices are sent out annually in August. They can be received by post or BPAY View.
We calculate your rates by multiplying the Capital Improved Value (CIV) of your property by our 'rate in the dollar'.
You can pay your annual rates notice in full, quarterly instalments, or flexible payments through Payble. Find other payment methods and due dates.
If you hold a concession card, you may be eligible for a discount on your rates.
Set up convenient scheduled payments, or if you are having trouble paying your rates on time, apply for an extension and enter a payment plan.
Receive copies of your rates notice, supplementary notices, and information required for a solar rebate and apply for a Third-party authorisation.
A land information certificate is usually required when a property is being bought, sold, or refinanced.
You will receive a supplementary notice if there has been a change to your property that increases or decreases its value.
Required to give permission to someone else to access information and correspondence relating to your rates account.
The Victorian Government replaced the Fire Services Property Levy (FSPL) with the Emergency Services and Volunteers Fund (ESVF) statewide on 1 July 2025.
Options are available to residents experiencing financial hardship.