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Contact us


City of Casey is here to help. Our website can help you:

You can also leave feedback at any time by clicking the green feedback button. This is on the bottom right-hand side of your screen.


  • General enquiries: (03) 9705 5200, Monday - Friday, 8 am - 6 pm
  • Emergencies (after hours): (03) 9705 5200 will connect you to a paging service
  • Translation service (TIS)131 450

Emergency contacts

Call 000 if you need urgent help from the police, fire brigade or ambulance.

For other emergency contacts please see Emergency contacts and advice.


PO Box 1000
Narre Warren, Victoria 3805

In person

Narre Warren – Customer Service Centre, Main Office and Council Chamber

Bunjil Place
2 Patrick Northeast Drive, Narre Warren 3805

Opening hours:

Monday - Friday: 8.30 am - 5 pm

Cranbourne – Customer Service Centre

Cranbourne Park Shopping Centre
Shop 156, South Gippsland Highway, Cranbourne 3977

Opening hours:

Monday - Friday: 9.00 am – 5.00 pm
Saturday: 9.00 am – 12.00 pm

Mayor and Councillors

You can also contact the Mayor or your local Councillor directly.