Contact us | City of Casey
Skip to main content

Contact us


  • General enquiries: (03) 9705 5200, Monday - Friday 8am - 6pm
  • Emergencies (after hours): (03) 9705 5200 will connect you to a paging service
  • Translation service (TIS): 131 450

National Relay Service (NRS)

If you are deaf or have hearing or speech impairment, you can call the Council through the NRS:

  • Telephone Typewriter (TTY) users phone NRS on 133 677 then ask for 03 9705 5200.
  • Speak & Listen (speech-to-speech) users phone NRS on 1300 555 727 then ask for 9705 5200.
  • Internet Relay users connect to NRS then ask for 9705 5200.


You may find an answer to your query by visiting a list of:

If you have a general enquiry, please get in touch.

Website feedback

If you have feedback on the website, please leave us some feedback.


PO Box 1000
Narre Warren, Victoria 3805

In person

Narre Warren - Customer Service Centre, Main Office and Council Chamber

Bunjil Place
2 Patrick Northeast Drive, Narre Warren 3805

Opening hours:

Monday - Friday: 8:30am - 5pm

Cranbourne - Customer Service Centre

Cranbourne Park Shopping Centre
Shop 156, South Gippsland Highway, Cranbourne 3977

Opening hours:

Monday - Friday: 9.00am – 5.00pm
Saturday: 9.00am – 12.00pm

Mayor and Councillors

You can also contact the Mayor or your local Councillor directly.