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Contact us


  • General enquiries: (03) 9705 5200, Monday - Friday, 8am - 6pm
  • Emergencies (after hours): (03) 9705 5200 will connect you to a paging service
  • Translation service (TIS): 131 450

National Relay Service (NRS)

If you are deaf or have hearing or speech impairment, you can call the Council through the NRS:

  • Telephone Typewriter (TTY) users phone NRS on 133 677 then ask for 03 9705 5200.
  • Speak & Listen (speech-to-speech) users phone NRS on 1300 555 727 then ask for 9705 5200.
  • Internet Relay users connect to NRS then ask for 9705 5200.


You can email if you have any queries. You may also find an answer to your query by visiting a list of:

For any other enquiries, please get in touch.


PO Box 1000
Narre Warren, Victoria 3805

In person

Narre Warren – Customer Service Centre, Main Office and Council Chamber

Bunjil Place
2 Patrick Northeast Drive, Narre Warren 3805

Opening hours:

Monday - Friday: 8:30am - 5pm


Cranbourne – Customer Service Centre

Cranbourne Park Shopping Centre
Shop 156, South Gippsland Highway, Cranbourne 3977

Opening hours:

Monday - Friday: 9.00am – 5.00pm
Saturday: 9.00am – 12.00pm


Mayor and Councillors

You can also contact the Mayor or your local Councillor directly.