• Rates
    Pay your rates, request a copy, supplementary notices, payment plans
  • Family and community services
    Kindergartens, MCH, child care, youth, aged, community and disability services, family safety
  • Parking, roads and footpaths
    Maintenance schedule, drains and nature strips, school crossings, fines, permits, report an issue
  • Property and planning
    Advice, building and planning permits, Local Laws, major projects
  • Waste and environment
    Order bins, hard waste collections, report littering, fire and smoke, septic tanks
  • Arts, sports and facilities for hire
    Major attractions and annual events, parks and reserves, libraries, venues to hire
  • For business
    Registration and permits, business types, footpath and street trading, advice and support
  • City and Council
    Fines and infringements, Casey's history, Local Laws, councillors, meetings, ward structure, annual report

Subscribe to our newsletterSubscribe to our newsletter. Get the latest news and events in the Casey community delivered straight to your inbox. Subscribe now.

Contact us

Avoid phone queues and contact the right team online.

Contact us form

 

Group 16
Pay your rates

Use a Visa or Mastercard online safely via SecurePay.
Group 16 Copy
Request a copy of your rates notice

Quickly order online.
Group 15
Report an issue

The fastest way to let us know that something needs fixing.
Group 16 Copy 3
Book a hard rubbish collection

Available twice a year per property.
Group 16 Copy 4
Order bins for new property

Select a bin package that suits your property.
Group 16 Copy 5
Register your pet

You must register your cat or dog once it is aged over 3 months.

National Relay Service (NRS)

If you are deaf, hard of hearing, or have a speech/communication difficulty, please contact us through your preferred NRS contact and provide them with our number 03 9705 5200.

For more information, visit: About the National Relay Service

Translating and Interpreting Service (TIS)

If you need language assistance, call our interpreter service (TIS) on 131 450, state the organisation as the City of Casey and quote our phone number 03 9705 5200.

Other ways to contact us

Post

PO Box 1000 Narre Warren, Victoria 3805

In person

Bunjil Place
2 Patrick Northeast Drive
Narre Warren 3805
Monday - Friday: 9:00 am - 4:00 pm
View map

Cranbourne Park Shopping Centre
Shop 156, South Gippsland Highway
Cranbourne 3977
Monday - Friday: 10:00 am - 2:00 pm 
View map

Phone

(03) 9705 5200

Email

caseycc@casey.vic.gov.au

If you'd like a quicker response, please use the contact us form instead.

Contact us form

Chat

You can also click/tap the message icon in the bottom right of your screen to access our Casey Assist chatbot or speak directly with a Customer Service Officer when available.