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See Council's latest advice on COVID-19.

Contact us


City of Casey is here to help. Our website can help you:

You can also leave feedback at any time by clicking the green feedback button. This is on the bottom right-hand side of your screen.


  • General enquiries: (03) 9705 5200, Monday - Friday, 8 am - 6 pm
  • Emergencies (after hours): (03) 9705 5200 will connect you to a paging service
  • Translation service (TIS)131 450

Emergency contacts

Call 000 if you need urgent help from the police, fire brigade or ambulance.

For other emergency contacts please see Emergency contacts and advice.


PO Box 1000
Narre Warren, Victoria 3805

In person

As a result of new restrictions and to ensure the health and safety of our employees, we have decided to temporarily close our face-to-face customer service centres.

To view a copy of the media release please visit the City of Casey website – Customer Service Centres and Bunjil Place to Temporarily Close.