• Rates
    Pay your rates, request a copy, supplementary notices, payment plans
  • Family and community services
    Kindergartens, MCH, child care, youth, aged, community and disability services, family safety
  • Parking, roads and footpaths
    Maintenance schedule, drains and nature strips, school crossings, fines, permits, report an issue
  • Property and planning
    Advice, building and planning permits, Local Laws, major projects
  • Waste and environment
    Order bins, hard waste collections, report littering, fire and smoke, septic tanks
  • Arts, sports and facilities for hire
    Major attractions and annual events, parks and reserves, libraries, venues to hire
  • For business
    Registration and permits, business types, footpath and street trading, advice and support
  • City and Council
    Fines and infringements, Casey's history, Local Laws, councillors, meetings, ward structure, annual report

Complaints Against Councillors Policy

Version 3.0

Purpose and Intent

This Policy informs:

  • how a member of the public can submit a complaint against a Councillor
  • where a Councillor is the subject of a complaint against Council, how it is to be investigated
  • roles and responsibilities
  • how information is stored
  • how information is used to analyse where improvements can be made Implementation will be guided by relevant legislation.