Staying connected online has never been more important than it is today. Free public Wi-Fi helps you stay in touch with loved ones, and lets you work or study while enjoying some of Casey’s open spaces. Council provides numerous free public Wi-Fi locations across the municipality to help our community stay connected.
Free public Wi-Fi is available at many of our community centres during opening hours, as well as at other convenient sites within the community. Some of these sites also offer free device charging. Check the table below to find out where to access these services and what is available at each site.
- View all of our existing Wi-Fi points across Casey on this interactive map. Please note: some sites are accessible only to specific users or visitors to that site, e.g., kindergartens.
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Staying safe on public Wi-Fi
No public Wi-Fi network is ever completely secure. If your Wi-Fi connection is not encrypted, others on the network can monitor information passing between your device and the network.
Here are some steps you can take to improve your security and stay safe on a public Wi-Fi network:
- Avoid sensitive transactions such as banking on public Wi-Fi
- Use trusted anti-virus software.
- Use a VPN service to protect your data.
- Make sure your device is running its latest software and security updates.
- Have strong passwords.
Staying safe online
The below resources can help you understand how to protect yourself and stay safe online:
- eSmart: eSmart provides educational tools to help raise awareness and tackle cyberbullying.
- eSafety website: If your children experience cyberbullying, eSafety can provide you with information on how to protect them.
- Kids Helpline: Younger community members between 5 and 25 can access free and confidential online and phone counselling 24 hours a day, 7 days a week on 1800 551 800
- iParent: Learn how to protect your family using the safety settings on their web-connected devices.
- Stay Smart Online: Learn the risks and understand the steps you can take to protect your personal and financial information online.
More information or complaints about cyber safety
The Australian Communications and Media Authority (ACMA) manages public complaints about cybersecurity and provides a range of information on the subject.
ACMA also completes:
- cyber safety research
- information awareness campaigns and activities
- education materials for use in schools.
- Terms and conditions
By using the City of Casey public Wi-Fi, you are agreeing to the following terms and conditions.
The purpose of the Public Wi-Fi Terms and Conditions is to ensure that users of the City of Casey’s Public Wi-Fi facility (“Public Wi-Fi Service” “, Casey Free Wi-Fi” or “Doveton Free Wi-Fi”) understand that:
By accessing or using the City of Casey Wi-Fi, you agree to the terms and conditions without limitation, and accordingly you should read these terms and conditions carefully before connecting;
These terms and conditions may be updated by the City of Casey from time to time. Your use of the Public Wi-Fi Services is subject to the terms and conditions as they exist when you use the Public Wi-Fi Service.
If you do not agree to these terms and conditions, you must not access or use the Public Wi-Fi Service.
These terms and conditions apply to all guests using the Public Wi-Fi Service.
City of Casey continue to adopt new technologies to align with Council’s business plans and better services to the community. To align with Council’s digital strategy and Smart Community, it is proposed to provide free Wi-Fi Internet service in public spaces throughout the community. This digital initiative from Council will help to improve the visitor experience to the precincts and Council areas. The City of Casey will take reasonable action to endeavour to provide reliable, secure and stable access to the Public Wi-Fi Service, but cannot guarantee that the Public Wi-Fi Service will be available, uninterrupted, fault-free, secure or otherwise suitable for your intended purpose. City of Casey will take reasonable steps to monitor and attend to any faults, malfunctions or other problems associated with the Public Wi-Fi service, but will not be liable if such faults, malfunctions or problems occur, and shall not be obligated to rectify any such faults within any specified timeframes.
If you are downloading a file and lose your connection to the Public Wi-Fi service, the partially downloaded file will be lost. We encourage you to save your work regularly while using the Public Wi-Fi service and to take precautions to prevent information loss. Users are responsible for setting up their own equipment to access the Public Wi-Fi service. Staff will not provide technical assistance and will not assume any responsibility for personal hardware configurations, security or changes to data files resulting from connecting to the Public Wi-Fi service. It is recommended that users back up any settings before configuring their equipment on the Public Wi-Fi service.
Accessing the Public Wi-Fi Service
To use the City of Casey free Public Wi-Fi Service, you must:
- Connect to the Wi-Fi hotspot using your wireless-enabled device; and
- Read the terms and conditions that apply, and
- Accept those terms and conditions.
Only authorised users may access the Public Wi-Fi Service. When your session expires, you will automatically be logged out of the Public Wi-Fi Service and will need to start a new session to regain access.
Non-compliance
At any time, the City of Casey, may refuse access to any individual. Individuals who do not comply with the terms and conditions may be subject to loss of access. City of Casey will determine when the individual may request renewed access. Where a breach of these terms and conditions is reasonably suspected by the City of Casey to involve criminal action or otherwise placing any person or property in danger, the City of Casey may refer the matter to the police or to other authorities or agencies for investigation. Employees of the City of Casey may be subject to additional work-related penalties for violating these terms and conditions.
Reliability
The Public Wi-Fi Service is not suitable for supporting any application or use which requires continuous, fault-free, or secure network connectivity, or uninterrupted data traffic flow. The City of Casey will not be liable if access to the Public Wi-Fi Service becomes unstable, unsecured, slow, unreliable, or unavailable for any reason whatsoever. If you are downloading a file and lose your connection to the Public Wi-Fi Service, your partially downloaded file will likely be lost. We encourage you to save your work regularly while using the guest Wi-Fi and to take precautions to prevent information loss. The City of Casey will take reasonable steps to monitor and attend to any faults, malfunctions or other problems associated with the Public Wi-Fi Service, but will not be liable if such faults, malfunctions or problems occur, and shall not be obligated to rectify any such faults within any specified timeframes. The City of Casey may suspend or withdraw the Public Wi-Fi Service should it decide to do so.
Security
The City of Casey will take reasonable action to provide secure access to the Public Wi-Fi Service. However, due to the nature of Wi-Fi, the City of Casey cannot guarantee the security of your connection to the Public Wi-Fi Service. Please be aware that there is a risk of third parties gaining unauthorised access to your device or your data through the Public Wi-Fi Service.
Private and Sensitive Data
You are solely responsible for any information or data uploaded, downloaded, or otherwise communicated using the Public Wi-Fi Service, and for keeping all usernames, passwords, and other security-related information secure and private at all times.
User Obligations
The City of Casey will not be liable for any kind of loss or damage incurred directly or indirectly as a result of your use of the Public Wi-Fi Service. The City of Casey strongly recommends you install a personal antivirus and firewall on your wireless-enabled device to block unwanted traffic and potentially malicious files.
Blacklisted Websites
The City of Casey may, at its discretion, block access to certain websites and services that may create a hostile environment for others in the surrounding area. This includes but is not limited to websites and/or services that may:
Provide access to, create, store, distribute or display offensive, pornographic, defamatory, or illegal text, graphics, audio or video.
- Be used for online gambling.
- Be used to harass or attempt to harass other people.
- Promote conduct that is abusive, threatening, obscene, defamatory or libellous.
- Promote any criminal activity or enterprise or provide instructional information about illegal activities.
Prohibited Use
You must not use the Public Wi-Fi Service to:
- Engage in (or attempt to engage in) any illegal act;
- Unlawfully interfere with any communication network or computer system;
- Disrupt the use of the Public Wi-Fi Service by any other person;
- Send spam emails;
- Send unsolicited advertising;
- Use software or applications that may assist in breaching these terms and conditions.
When connected to the Public Wi-Fi System, you must not access websites and/or internet services that:
- May contain any viruses, malware or other computer programming routines that may damage, modify, delete, detrimentally interfere with, or access without authority any City of Casey system, data or personal information.
- May provide access to, create, store, distribute or display offensive, pornographic or illegal text, graphics, audio or video.
- May be used for online gambling.
- May be used to harass or attempt to harass other people.
- May be offensive or promote racism, bigotry, hatred, discrimination, or physical harm of any kind against any group or individual.
- May promote conduct that is abusive, threatening, obscene, defamatory, or libellous.
- May further or promote any criminal activity or enterprise, or provide instructional information about illegal activities, including but not limited to:
- Making or buying illegal weapons.
- Violating someone’s privacy.
- Creating computer viruses or malware.
Privacy
The City of Casey reserves the right to collect personal information about you in relation to your access to and use of the Public Wi-Fi Service. The following information may be collected:
- Your email address.
- Your device's MAC address.
- The addresses of the websites and webpages you visit while you are connected to the Public Wi-Fi Service.
- The date and time when you accessed the Public Wi-Fi System.
Any other personal information that may be reasonably required to establish the identity of the person using a device connected to the Public Wi-Fi Service. The City of Casey collects your browser history to verify that your use of the Public Wi-Fi Service complies with these terms and conditions.
Staff will only be able to access data collected about persons using the Public Wi-Fi System following approval of Council’s Manager People & Culture or Manager Legal Support. These two Managers may access the data for the purposes of investigations falling within their areas of responsibility. Council’s response to external requests from law enforcement or integrity agencies for access to data about persons using the Public Wi-Fi System will be overseen by Council’s Manager Legal Support. Audits may also be undertaken with the approval of the Chief Executive Officer or the Strategic Director Corporate Services.
Disclosure and Publication of Personal Information
The City of Casey will not disclose your personal information for any commercial purpose, but we may disclose your personal information to our technology providers, policy, and other law enforcement agencies where relevant in connection with:
- The investigation of a potential crime, or otherwise in connection with a breach or suspected breach of these terms and conditions.
- A court or tribunal order for production of documents or information.
- Australian law (for example, disclosure under the Freedom of Information Act 1982).
Accessing Personal Information
The City of Casey’s privacy policy contains information about how you may access personal information about you that is held by the City of Casey and seek correction of such information.
Breaches
It is the responsibility of every City of Casey IT system and network user to know and comply with these requirements. Actual or suspected breaches will be reported and investigated. Data breaches will be reported and investigated in accordance with the Council’s Data Breach Response Plan. A breach of these terms and conditions will result in disciplinary action based on the seriousness of the breach. Where a breach is consistent with an illegal action or actions leading to criminal conviction, the City of Casey will refer the matter to the police for investigation