Emergency contacts and advice

Alert icon Emergency contactCall '000' if you require immediate assistance from either the police, fire brigade or ambulance services.

Other resources

	Are you prepared for an emergency? Use this link to learn about types of emergency risks, and how you and your family can prepare for them.
	VicEmergency Real-time emergency information on bushfires, floods, road closures and other weather events. VicEmergency Hotline 1800 226 226
	Victoria Police (VicPol) Provide policing services to the Victorian community 24 hours a day, seven days a week, working to keep everyone safe. Call 000 for life-threatening emergencies Find my Local Police Station Call 131 444 for non-urgent crimes or events or report online
	Ambulance Victoria (AV) Provide high quality emergency medical response, including pre-hospital care and medical transport. Call 000 for life-threatening emergencies
	Country Fire Authority (CFA) Information on fire danger ratings, total fire ban days, fire danger period restrictions, emergency warnings and preparedness. Call 000 for life-threatening emergencies
	Fire Rescue Victoria (FRV) Information on home fire safety including smoke alarms. Call 000 for life-threatening emergencies
	Victoria State Emergency Services (SES) Provides emergency assistance for fires, fallen trees and weather events like floods and storms. Call 000 for life-threatening emergencies When to call SES on 132 500
	Energy Safe Victoria (ESV) Independent body responsible for utility safety including electricity and gas. Call 000 for life-threatening emergencies What to do and who to call in an emergency including gas and power outages
	Melbourne Water Manages and protects major water resources across Melbourne. 24/7 Emergencies and public safety 131 722
	South East Water Manages and protects major water resources in the South Eastern suburbs. 24/7 Emergencies 132 812 Check what’s happening in your area
	VicRoads - Traffic Real-time updates on traffic alerts, roadworks and road closures.
	Parks Victoria (PV) Situated in the City of Casey, Lysterfield Park is the perfect place to explore nature with friends with a huge variety of recreational activities. Parks Victoria 13 19 63
	Planning for pets in Emergencies Approximately 61% of households in Australia own pets, prepare for and practice their evacuation plan too. Agriculture Victoria 136 186
	Dispute Settlement Centre of Victoria (DSCV) Provide neighbourhood dispute resolution services to avoid taking legal action (I.e. rentals, fences, trees, drainage, privacy, behaviour, pets and noise) Call 1300 372 888 or submit a contact form