If you are eligible to receive services, we will calculate your fees based on your current financial situation by using a sliding scale.
No eligible client will be denied access to services because of their financial situation or ability to pay.
Pay your invoice
You can pay your invoices online with a visa or mastercard.
Please make sure you have your Debtor Number ready.
Pay in person
You can pay in person by visiting one of our customer service centres.
Pay via Centrepay
Centrepay is a free service that enables you to set up regular fortnightly deductions from your Centrelink payment (aged pension, newstart allowance, etc) to pay your Community Care bills.
Pay at Australia Post
You can take your bill to your local Australia Post office for payment.
Pay in using Bpay
You can pay your bill by using the BPay Biller Code and Reference Number that appear on the bottom right of your invoice.
Pay via mail
You can post your cheque or money order to PO Box 1000 Narre Warren Vic 3805.