The amount you pay to receive services depend on your income category.
The principles behind this fee schedule are:
- All recipients should pay according to their individual capacity to pay.
- All income from fees will be directed into Service Delivery.
DHHS indexes fees and income levels in January each year.
2019-20 fee schedule
Find out how much different services cost. You can also download the Community Care Services – Fees and Charges Schedule 2019-2020.
| Low income | Medium Income | High income | |
| Meals ($ per unit) | $9.40 | $9.40 | $19.30 |
| Home care ($ per hour) | $6.30 | $10.70 | $44.10 |
| Personal Care ($ per hour) | $4.70 | $9.40 | $44.10 |
| Respite care ($ per hour) | $3.10 | $4.70 | $44.10 |
| Home maintenance ($ per hour) | $12.60 | $18.80 | $49.64 |
| Social Support ($ per session) – base | $7.90 | $7.90 | $21 |
| Social Support ($ per session) – with meal | $17.30 | $17.30 | $40.30 |
| HCPP (formerly CACPS) Social Support ($ per session) – base | $7.90 | $7.90 | $21 |
| HCPP (formerly CACPS) Social Support ($ per session) – with meal | $17.30 | $17.30 | $40.30 |
Other charges
- Clients are required to pay the full cost of all home maintenance and interactive gardening materials used
- Kilometres travelled on behalf of clients are charged at $1.13 per km
- The cost of a Social Support session may include an additional fee for meals supplied. If you don’t attend a session where a meal has been ordered, you will be charged for the meal unless there are extenuating circumstances.
- If you cancel a service with less than 24 hours of notice, you will be charged for the service unless there are extenuating circumstances.
- Linkages Fees include Low Level HACC price plus GST. Linkages Social Support fees include HACC Fee for the activity, plus costs for the meal, plus GST
Your income category (2018-19)
Income categories are set by the Department of Health and Human Services (DHHS).
| Low income | Medium income | High income | ||
| Individual | < $39,089 | > $39,089 | < $86,208 | > $86,208 |
| Couple | < $59,802 | > $59,802 | < $115,245 | > $115,245 |
| Family – one child | < $66,009 | > $66,009 | < $118,546 | > $118,546 |
| (plus $6,206 per additional child) | ||||