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The City of Casey is committed to creating and maintaining a child-safe organisation where protecting children from abuse, harm and neglect is embedded in the everyday thinking and practice of Council, its employees, contractors, and volunteers.
Reporting child abuse
Reporting immediate danger
The safety of children and young people is everyone’s responsibility. If a child is in immediate danger call the police on 000 (triple zero).
Reporting other concerns
If you have any concerns about the conduct of a City of Casey employee, administrator, volunteer or contractor toward a child or young person, your concerns will be taken seriously.
If you speak a language other than English, you can call the Translating and Interpreting Service (TIS) on 131 450.
The reporting process
Who can report?
Anyone can report – child, young person, parent, carer, Councillor, employee, volunteer, contractor or others in the community
What to report?
Any concern or complaint, in regard to:
- The conduct of a child or young person at a City of Casey service, program or event.
- General concerns about the safety of a group of children or young people at City of Casey service, program or event.
- A City of Casey service, program or event.
- The way a prior concern was handled.
- Any allegation of abuse, harm or neglect of a child or young person by an employee, Councillor, contractor or volunteer
- Disclosures of abuse, harm or neglect made by a child/young person who attends a Council service, program or event.
Before making a Report in regard to abuse, harm or neglect, it is important you have formed a reasonable belief.
A person forms a ‘reasonable belief’ that a child is in need of protection, or their safety or wellbeing is at risk when:
- A reasonable person in the same position would have formed the belief on the same grounds. It does not require proof.
- The belief is formed through disclosures, observations or other information of which you have become aware.
Who to report and how?
If a child is in immediate danger call the police on 000 (triple zero).
For immediate concerns and to report abuse, harm or neglect:
For a concern or complaint in regard to a City of Casey service, program or event:
The City of Casey’s Complaints Handling Policy will be followed
For a complaint or allegation concerning abuse, harm or neglect of a child/young person (17 years of age and under) by a City of Casey employee, Councillor, contractor or volunteer:
What happens next?
The Internal Response Team, Department Manager, Supervisor or employee will:
- Offer support to the person who reports and the employee, Councillor, contractor or volunteer subject of the complaint or allegation.
- Initiate internal processes to ensure the safety of all children/young people including the alleged victim, clarify the nature of the complaint and commence disciplinary process and investigation (if required).
- Determine, in accordance with legal requirements and duty of care, whether the matter should/must be reported to Police, Child Protection and/or the Commission for Children and Young People and make a report as soon as possible if required.
- Investigation completed
- Relevant employee, Councillor, contractor, volunteer, parent/s, carer/s and child/young person notified of outcome of investigation.
- If necessary, disciplinary action will be taken with relevant employee, Councillor, contractor or volunteer.
- Policies and procedures reviewed and updated where necessary
Victorian Child Safe Standards
The Child Safe Standards are a set of eleven standards that aim to create and maintain safe environments for children and young people.
The Standards came into effect in Victoria in January 2016. Further changes to the Standards came into force on 1 July 2022 to make the Standards even stronger.
The City of Casey aims to be aspirational – not just compliant – in keeping children and young people safe.
The Child Safe Standards aim to:
- Promote the safety of children and young people
- Prevent child abuse
- Ensure organisations have effective processes in place to respond to and report allegations of child abuse
- Encourage children and young people to ‘have a say’, especially on issues that are important to them or about decisions that affect their lives.
Although all children are vulnerable, some face extra vulnerabilities. Council therefore, pays particular attention to the needs of children and young people:
- with a disability
- from CALD backgrounds
- who are unable to live at home
- who are LGBTQIA+
More information about the Victorian Child Safe Standards and Reportable Conduct Scheme, including translated resources, can be found at the Commission of Children and Young People.
Support for children and young people
Kids Helpline is a free 24/7, private counselling service specifically for children and young people aged 5 to 25 years. They can be contacted for any reason via online chat, phone, or email.
Resources for children, young people, parents, and carers
For children and young people
For parents and carers
Parents and carers frequently choose activities, services or programs for children. To be confident children are welcome and safe when attending an activity or service, there are a range of issues that need to be considered. The following resources may be of assistance.
- What to look for in a child safe organisation
- Teaching your child to keep themselves safe
- Information about the indicators of abuse and the impacts it has on children
- A guide for Aboriginal and Torres Strait Islander parents and carers
- Information on cultural differences and conflict
- Advice for parents and carers on how to help children have safe experiences online
- What is child abuse and neglect?
- When a child discloses abuse it can be hard to know how to respond.