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Overview
Casey residential properties can receive two hard waste collections per calendar year (Jan-Dec) as part of their annual waste charges.
Ensure your hard waste pile is neatly stacked, fits within three cubic metres (3 m wide x 1 m high x 1 m deep), and is placed on your nature strip. Items should not exceed 1.5 m or weigh more than 30 kg. Failure to do so may result in your pile not being collected or using your second collection if you have one.
Alternatively, consider donating your items. Use our online waste disposal directory to find out where you can dispose of clothing and other items in good condition.
Hard waste checklist
1. Check your balance. Households receive 2 collections per year.
2. Check the complete list of what we can and can't collect.
3. Book your collection online.
4. Neatly stack your hard waste on the Sunday before the collection week.
5. Take a photo of your pile in case you need to report a missed collection or dumped waste.
Book a hard waste collection
Only residential properties (not vacant land) can book a hard waste collection.
Or call Waste Management on 9729 9100.
Cancel a hard waste collection
You can cancel your hard waste collection up to 2 hours after the initial booking, or until 11:59 pm Sunday, the night before your scheduled collection week.
Report a hard waste collection issue
Use the Snap Send Solve online form to report:
- a missed hard waste collection (wait until 3:00 pm on the Friday of your collection week before reporting a missed collection)
- dumped rubbish on your collection pile
- waste left in front of your neighbours for too long.
