Report a tree issue
Use Snap Send Solve to easily report other tree-related issues, such as:
- root damage
- fallen, broken and hanging branches
- stump removal
- illegal clearing.
Urgent requests
- Call (03) 9705 5200 if a Council tree is threatening public safety
- Call the SES on 132 500 for dangerous situations on private property
- Other emergency advice and contacts.
Request a Council tree service
- Remove a tree on Council land
A Council tree may be removed if the tree is:
- diseased, dead, or incurably declining
- causing a traffic issue or reducing the visibility of a road or footpath that pruning cannot resolve
- assessed by a qualified arborist as needing to be removed
- damaging other trees and removal is needed to preserve the trees.
Regular maintenance is required to protect the look and environmental benefits of trees. The shedding of foliage, flowers, fruit, seeds, or small pieces of deadwood by urban trees is considered normal and not grounds for removal.
We will not remove a Council tree:
- to preserve or create views for properties
- for solar access or to reduce shade
- to reduce the fall of leaf litter or tree debris
- because of roosting birds
- because of its size
- for seasonal or minor allergenic or irritant response
- for unfounded property damage claims.
- Prune a tree on Council land
Our arborists prune our trees only when needed to manage risk, improve tree health, and extend tree longevity.
Trees are pruned to:
- lift the canopy height above the footpaths
- maintain lines of sight for vehicles
- provide clearance from infrastructure and power lines.
All routine tree assessment and pruning is conducted in accordance with industry best practice and takes place, on average:
- every 3 years for street trees
- every year, trees around and near overhead power lines are removed.
We do not prune public trees to:
- reduce leaf, seed, flower, fruit, or twig debris
- reduce size
- reduce birds nesting or feeding in the tree
- preserve or create views for properties
- provide solar access or reduce the shade cast
- facilitate property development.
Tree pruning schedule
Location Inspection period between Pruning period between Working days allowed Endeavour Hills, Hallam, Doveton, Eumemmerring 6/2/24 and 16/2/24 2/03/24 and 17/3/24 10 Berwick 17/2/24 and 27/2/24 20/03/24 and 6/4/24 10 Narre Warren 28/02/24 and 3/3/2024 6/04/24 and 13/4/24 10 Hampton Park 6/03/24 and 10/3/24 14/04/24 and 24/4/24 10 Cranbourne 13/3/24 and 23/3/24 24/04/24 and 11/5/24 10 Pearcedale 24/3/24 and 27/3/24 11/05/24 and 15/5/24 10
- Plant a tree on Council land
Council is responsible for planting trees on public land:
- to replace older trees that have died
- trees that have fallen during storms
- to enhance streetscapes and open spaces.
We plant each year from autumn to late spring, as the cooler weather allows new trees to establish themselves before the hot summer.
Recommended trees
City of Casey has produced a list of recommended trees for planting in streets and parks to maintain a high level of consistency in tree quality. These trees have been selected for their ability to enhance the liveability of our municipality. They are a mix of exotic and native species suited to a range of environments across the area.As part of our planting program, we:
- carefully select the right type of tree for a location
- plant the same type of tree along streets, and
- consult, involve and/or notify the community on tree initiatives.
For information and guidelines on planting shrubs and understory plants on your nature strip, view Looking after your nature strip.
Request a Council tree service
Frequently asked questions
- What should I do if I am concerned about the health of a Council tree?
You can help street trees to survive and thrive by:
- giving the tree a deep watering once per week in the hot summer months
- avoiding compaction of the tree's roots by not parking on the nature strip.
If you are concerned about the health of a street tree, we can assist by conducting an inspection and undertaking necessary work.
- Can I prune Council trees?
You are not permitted to prune Council-managed trees. This is to:
- prevent injury to yourself
- prevent damage to the property and the tree
- ensure trees remain structurally sound, and
- retain the look of a tree.
You will be prosecuted for pruning trees and shrubs without authority and be required to pay for any damage or loss of Council-managed trees.
If you feel a Council-managed tree requires pruning, we can assist you with this by assessing the tree and pruning as required.
- Can I plant trees or shrubs on public land?
You must get permission from Council before planting trees and shrubs on nature strips, road median strips, in public parks or reserves. Trees and shrubs planted without authority will be removed by Council. There is no compensation available to you for the removal of shrubs or trees planted without Council permission.
You can ask Council to plant a tree or shrub on public land.
- Can I remove trees on private property?
Before removing any trees from your private property, check if you need a planning permit.