Make a complaint about a septic system | City of Casey
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Make a complaint about a septic system

To help us investigate your complaint, please let us know:

  • whether you have spoken to your neighbour about the problem
  • if there is waste leaking from the property onto the roadside or your property
  • if there are there are any smells or odours
  • where the leak is coming from and where it is going
  • how long the issue has been occurring

How to make a complaint

Contact us to make a complaint.

What happens next

  • We will investigate any complaint within 5 business days.
  • We will inform you of the outcome of our investigation.
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