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Report a discarded trolley

Report a trolley

If you find a discarded or abandoned trolley in a public place, please:

  1. Report an abandonded trolley via the trolley tracker website and follow the prompts.
  2. If the trolley does not get removed, contact us with the location of the trolley and the company the trolley belongs to.

What happens next

  • We'll inspect the trolley and contact the trolley owner and have them pick the trolley up within 72 hours.
  • If the trolley has not been collected, we will impound the trolley and contact the owners with details about how they can reclaim it.
  • If it is not collected within 14 days, it will be disposed of.

Release your impounded trolley

If your trolley has been impounded, you must collect it within 14 days.

You must pay a release fee of $70.00 per trolley for it to be released.

If you fail to collect your trolley within 14 days, it will be disposed of.