Due to a system upgrade, our Bunjil Place service counter, customer phone lines, and some online forms will be unavailable from 3:30 pm on Friday, 16 October till Monday morning, 19 October. Thanks for your patience.

Rates

Pay your rates, request a copy, supplementary notices, payment plans
Family and community services

Kindergartens, MCH, child care, youth, aged, community and disability services, family safety, emergency management and contacts
Parking, roads and footpaths

Maintenance schedule, drains and nature strips, school crossings, fines, permits, report an issue
Property and planning

Advice, building and planning permits, Local Laws, major projects

Waste and environment

Order bins, hard waste collections, report littering, fire and smoke, septic tanks
Arts, sports and facilities for hire

Major attractions and annual events, parks and reserves, libraries, venues to hire
For business

Registration and permits, business types, footpath and street trading, advice and support
City and Council

Fines and infringements, Casey's history, Local Laws, councillors, meetings, ward structure, annual report

Pets and animals

Pet registration, animal fines, lost and found, wildlife rescue, report an animal issue
What's going on in Casey

Upcoming events, festivals, clubs, exhibitions and events for kids
Contact us

Customer support, update your details, Freedom of Information, complaints and feedback
Latest news
Careers

Report a discarded trolley

If you find a discarded or abandoned trolley in a public place, please:

Report an abandoned trolley via one of the following methods:

www.trolleytracker.com.au - Woolworths, Dan Murphy and Big W
Coles Online – Coles, 1st Choice Liquor
Report ALDI's Lost Trolleys – Aldi
Kmart – Call 1800 876 553.

Alternatively, you can Report an Issue if you have discovered a trolley on private property. Please move the trolley onto your nature strip, and will collect it.

What happens next

We will impound the trolley.
We will contact the retail organisation and provide details on how they can reclaim it.
If it is not collected within 14 days, the trolley will be disposed of.

Release your impounded trolley

If your trolley has been impounded, you must collect it within 14 days from receiving a notice of impound.
You must pay a release fee of $108.00 per trolley for it to be released.
If you fail to collect your trolley within 14 days, it will be disposed of.

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