We will collect rubbish bins every week. Recycling bins and garden waste are collected every two weeks.
Please view Council's Recycling and Waste Guide 2020-2021 for full details on getting rid of house waste or search your item using our waste disposal directory.
Put your bins out the night before
Place your bins out for collection the night before their scheduled collection day.
Make sure you bring your bin inside by 12.00pm the day after your scheduled collection. You cannot leave your bins on the nature strip between collection days.
How to put your bin out safely
- Place your bin near the kerb on your naturestrip.
- Make sure the bin handles face away from the road.
- Leave enough room between bins and other obstacles like street lights and cars.
- Do not overfill your bins. The lid must close.
- Do not make your bins too heavy. If the bin is too heavy, we cannot empty it.
Dead-end, court bowls and hammer-head streets
Dead-end streets: Your dead-end street may be collected as a one-sided collection.
Court bowls: Do not place your bin in the 'court bowl' end of your street.
Hammer-head streets: Please do not place your bin in the 'hammer-head' end of your street.
Report a missed collection
If your bin was not collected, please let us know.
You can also order or cancel additional bins.
What happens to your waste
- Our recycling truck will empty your bin and deliver the materials to the recycle facility.
- Rubbish and incorrect materials are removed by hand. Everything else will go through machines to sort into similar product bundles.
- The sorted materials are bundled and sold to be made into new products.
Food and garden waste bin
- Our food and garden waste trucks empty your bin and deliver the materials to the processing facility.
- Rubbish, bagged and incorrect materials are removed by hand.
- Food and garden materials are screened, commercially hot composted and turned into mulch and rich compost.
General waste bin
- Our waste truck empties your bin and deliver the materials to the landfill facility.
- The rubbish is emptied from the truck and dumped into a big hole in the ground.
- It is expensive to individuals, businesses and Council to send waste to landfill. Your waste is not sorted. Landfills are built to be air and watertight so many things never break down, including paper, soft plastics and food.
- Our hard rubbish trucks collect your hard waste from your nature strip. Some materials will get compacted and squashed together in the back. Other items, including white good, will go into a caged area behind the driver.
- Once the truck is full, it will deliver the materials to the transfer station facility the contractor uses.
- Machinery will separate the resources from the squashed materials that can be recycled. Other items that can be reused by people may go to the facilities shop for resale, while the remaining materials are shredded and sold to source large furnaces.