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Apply for a disabled parking permit

Victoria transitioned to the new Accessible Parking Permit (APP) scheme on 3 May 2021. Improvements to the scheme include:

  • temporary permits for 6, 12 or 24 months
  • increased permit length, from 3 years to 5 years, for individuals with a permanent disability classification
  • a new, single, secure state-wide permit design that will reduce permit misuse
  • inclusion of occupational therapists as assessors, in addition to GPs
  • Double Time (green permits) and permits for organisations will continue.

Apply for or replace a parking permit

We no longer print disabled labels at the Customer Service centres. All requests for disabled parking permits (including replacements) are now managed directly through the Accessible Parking Portal.

Parking permits for individuals

You may be eligible for a disabled parking permit if:

  • you are a Casey resident
  • you have a permanent or temporary disability
  • your doctor, medical practitioner or clinical psychologist has diagnosed your disability.

Application process

If you care for someone with a disability, you can take them to the doctor to complete the application form.

  1. Visit the Accessible Parking Portal.
  2. You’ll receive an application reference number via SMS. Please contact our customer service centre if you require a paper form.
  3. Take your reference number to your GP or occupational therapist.
  4. Your GP or occupational therapist will complete an online assessment and submit your application.
  5. Your local council will review the application.
  6. If your application is successful, you’ll receive your permit in the mail. 
Parking permits for organisations

If your organisation transports people with disabilities, your vehicle may be eligible for a disabled parking permit.

In your application, you must outline:

  • what your organisation does and why you need the permit(s)
  • the number of permits you need
  • what is the purpose of the permits if you are requesting 10 or more.

Application process

  1. Visit the Accessible Parking Portal.
  2. You’ll receive an application reference number via SMS and email.
  3. Your local council will review the application.
  4. If your application is successful, you’ll pick up your permit at the council.

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