Victoria transitioned to the new Accessible Parking Permit (APP) scheme on 3 May 2021. Improvements to the scheme include:
- temporary permits for 6, 12 or 24 months
- increased permit length, from 3 years to 5 years, for individuals with a permanent disability classification
- a new, single, secure state-wide permit design that will reduce permit misuse
- inclusion of occupational therapists as assessors, in addition to GPs
- Double Time (green permits) and permits for organisations will continue.
Apply for or replace a parking permit
We no longer print disabled labels at the Customer Service centres. All requests for disabled parking permits (including replacements) are now managed directly through the Accessible Parking Portal.
- Parking permits for individuals
You may be eligible for a disabled parking permit if:
- you are a Casey resident
- you have a permanent or temporary disability
- your doctor, medical practitioner or clinical psychologist has diagnosed your disability.
Application process
If you care for someone with a disability, you can take them to the doctor to complete the application form.
- Visit the Accessible Parking Portal.
- You’ll receive an application reference number via SMS. Please contact our customer service centre if you require a paper form.
- Take your reference number to your GP or occupational therapist.
- Your GP or occupational therapist will complete an online assessment and submit your application.
- Your local council will review the application.
- If your application is successful, you’ll receive your permit in the mail.
- Parking permits for organisations
If your organisation transports people with disabilities, your vehicle may be eligible for a disabled parking permit.
In your application, you must outline:
- what your organisation does and why you need the permit(s)
- the number of permits you need
- what is the purpose of the permits if you are requesting 10 or more.
Application process
- Visit the Accessible Parking Portal.
- You’ll receive an application reference number via SMS and email.
- Your local council will review the application.
- If your application is successful, you’ll pick up your permit at the council.