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Update your contact details

You need to update your contact details if you have changed (or not yet provided):

  • your residential address (moved house)
  • your postal address
  • your email address
  • any of your phone numbers
  • your name

Update your details

You can also update details of your pet registration online.

Email and SMS notices are coming soon

We are preparing to go digital! Soon you will be able to receive more information from us by email and SMS. This includes:

  • rates notices
  • payment reminders
  • pet registration renewals
  • lots more!

You just need to make sure we have your current details. When you complete this form, please provide your email address and mobile number.

You will hear more about how to opt-in for paper-free communication later this year.


I understand that if I change my contact details, it is my responsibility to update City of Casey by either completing the form above or by contacting us on 9705 5200. This notification system should not replace contacting Council for any up to date information. By submitting this form you are notifying us that you consent to receiving information by SMS, telephone, email or by post.

Privacy Statement

The City of Casey is committed to the protection of your privacy. Your personal information will be handled in accordance with the Privacy and Data Protection Act 2014. The personal information requested is being collected for the purpose of being able to contact you via SMS, phone, email or mail about services you receive from Council, including rates reminders.

You can access your personal information by contacting Council’s Privacy Officer on 9705 5200.

For further Information about how Council protects your Privacy, view Council’s Privacy Policy.


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