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Freedom of Information (FOI)


The Victorian Freedom of Information Act 1982 gives you the right to request documents held by Ministers, State government departments, local councils, most semi-government organisations and statutory authorities such as public hospitals and community health centres.

The Act gives you the right to:

  1.  access the activities of government organisations
  2.  request we amend or remove any incorrect or misleading information about you
  3.  access documents about your personal affairs, or
  4.  access documents from January 1, 1989.

Things to know before you request

Before requesting information ensure you have read Council’s Part || Statement (314KB)

You DO NOT need to make a Freedom of Information request for the following:

  • Information that is held by other agencies i.e. Victoria Police,  Department of Health, Department of Family, Fairness and Housing, Department of Justice and Services Australia.  Contact these agencies directly to request the documents you seek.
  • Planning permits or plans relating to your property. Refer to our Planning Services webpage for more information.
  • Any other information that relates to your personal affairs. Contact our customer service team for assistance.

All fees for FOI requests are non-refundable so please ensure you first check the Publicly available documents page and our Open Data Exchange before paying for your requested information.

Application fee
Search time fee
$22.50 per hour (or part of)
Supervised viewing of documents
$5.60 per 15 minutes (if applicable)
Photocopying (black & white)
20c per A4 sheet

Access charges, other than photocopying, will be charged depending on the reasonable cost incurred in providing access to documents and supervision (if required). We will contact you if the estimated access charges will exceed $50.00 and ask you if you want to continue with the request.

What documents can you request?

You have a right to request access to documents that are held by Council that are covered by the Act.

This includes documents:

  • created by the City of Casey
  • supplied to the City of Casey by an external organisation or individual
  • held by a Council (no earlier than 1 January 1989)

Document types include:

  • emails
  • correspondence (typed or handwritten)
  • memos
  • reports
  • maps
  • films
  • diaries
  • microfiche
  • photographs
  • computer discs
  • tape recordings
  • videotapes

What documents are not available?

We can refuse access to documents, or parts of documents that are exempt under Part IV of the FOI Act 1982. Exempt documents may include:

  • law enforcement information
  • information protected by legal professional privilege
  • information about the personal affairs of another individual
  • confidential commercial information (of businesses or Council)
  • information provided in confidence
  • documents covered by secrecy provisions in other legislation

How long does it take once the request is made?

Once a valid application is received, the City of Casey has 30 days to inform you of a decision about your request. There may be circumstances where we need to consult with you to extend the 30-day period. All outstanding charges relating to your request will need to be paid before the documents are sent to you.

Council is required to consult with third parties where their information is included in the scope of the FOI request. Where the third party does not consent to their information being released, the information may either be removed from the documents or may not be provided.

Review the outcome of your request

If you are not satisfied with our decision, you can seek a review from the Office of the Victorian Information Commissioner within 28 days of receiving the decision.

Request information

Download and complete the FOI request form below and email it back to

If you are acting on behalf of someone else (the applicant), you will also need to email us the Third party consent form below, which the applicant must complete.

We hold hundreds of thousands of documents, across multiple databases, departments and formats. To assist you with your request as fast as possible, please provide specific details such as:

  •  date range,
  •  location,
  •  type of document, or documents, and
  •  subject of a complaint, or complaints.