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We’re making some improvements to our website. Some online services will be unavailable from 3 pm Friday, 16 October until Monday, 19 October. Thanks for your patience.

Planned maintenance

Planned maintenance from Friday, 16 October

The following online services will be unavailable from 3 pm on Friday, 16 October and will resume on the morning of Monday, 19 October. We apologise for any inconvenience.

  • Add additional bin(s)
  • Apply for rates payment plan
  • Book a hard waste collection
  • Cancel additional bin(s)
  • Cancel a hard waste collection
  • Change your rubbish bin size
  • Check your hard waste collection balance
  • Councillor Customer Request form
  • Nominate another driver
  • Order a new bin package
  • Permit Assessment Form
  • Report a bin collection issue
  • Report a damaged or missing bin
  • Request a call from a planner
  • Request a copy of your rates notice
  • Third-party authorisation form

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