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Please select what type of issue you are reporting.
Before reporting a missed bin collection, ensure that: 1) you have put the correct bin out for collection 2) the bin is correctly placed for collectionWait until 3pm on collection day before reporting a missed collection. You have 48 hours to report a missed bin from the day of collection.
Ensure you have loosened the jammed waste and have placed the bin correctly by the road before the waste truck returns. You have 48 hours to report a jammed bin from the day of collection.
Ensure you have placed the bin correctly by the curb before the waste truck returns. You have 48 hours to report a spillage from the day of collection.
The last bin collection date was on DAY DATE for
More than 48 hours has passed since the collection day. You will need to wait till the next scheduled collection date. Call us on (03) 9705 5200 for further assistance.
Collection records are not available. Please contact Council by calling (03) 9705 5200 for more information
Please wait till after 3pm before reporting a bin collection issue. Allow for traffic delays.
Please select bin? *
Only 1 bin can be selected per reported issue.
We will handle any personal information you provided in this form in accordance with the Privacy and Data Protection Act 2014. You can access your personal information by contacting our Privacy Officer on 9705 5200. For more information please see our Privacy Policy.
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