While the laws around social distancing are challenging for all of us, we know that this period of isolation has been especially difficult for some of our home-care clients. With this in mind, Casey's Connected Communities staff have been proactively phoning every one of our clients, a list of around 5,500 people, to check in on their health and wellbeing since the start of the COVID-19 pandemic.
These clients are often older or living with a disability and we were aware that some had very limited contact with others. Our team are not only checking in on their welfare but also giving these residents a chance to chat about their interests and how they are coping.
The feedback has been fantastic with residents telling us they really appreciated someone taking the time to have a conversation.