Report an issue with your bins
You can notify Council online if you have an issue with your bins, such as:
- your bin was not collected
- your bin is jammed
- your bin was spilled
You can also contact Council directly for issues like:
- someone dumped their rubbish in your bin
- garbage or recycling truck damaged your property
What happens next?
- We will investigate your report with our bin service provider. In some situations, you may need to deal with the bin service provider directly.
- If you report rubbish dumping, we will investigate and contact the offenders as appropriate.
Report an issue with a neighbour's bins
If you have an issue with a neighbour's bins, we recommend you first contact your neighbour. Most issues can be resolved with a friendly chat.
If this doesn't work, you should contact us to make a report. Issues can include:
- bins being overfilled
- bins not brought in soon enough
What happens next?
- We will investigate your report and contact your neighbours, as appropriate.
- If the issue continues, we will send the offender a letter advising them of what further action could be taken.