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Report an issue with a road or footpath

Before you make a report to us, please make sure the road you're concerned about is managed by Council.

If it's a VicRoads managed roads, please report the issue to VicRoads.

Report an issue with a Council road or footpath

Urgent requests

To report an urgent request, please call 9705 5200. This 24-hour number connects to our paging service after hours. We will respond to your emergency as soon as possible.

Urgent requests can include:

  • oil on road
  • other slippery surfaces that may require emergency help
  • pothole and edge-break repairs
  • glass or debris on the road
  • damaged or missing signs
  • line marking
  • road grading
  • dumped rubbish and litter
  • missing marker post or blue road reflector

Fallen tree blocking a road or footpath

If a tree or branch is blocking a road or footpath please report it to us.

Non-urgent requests

You can report any non-urgent requests online:

Report a road or street issue

To help us look into your report, please try and provide:

  • the location of the road or footpath
  • an explanation of the issue or problem
  • location of the issue on the problem road or footpath
  • is the road or footpath sealed or unsealed - i.e. concrete or gravel

Please also provide your contact details, so we can follow up with you and get further details if needed.

What happens next

  • We will inspect and make safe dangerous roads and footpaths within 30 working days of a report being received.

Traffic congestion

Traffic congestion is an issue across Melbourne. Through our Transport Advocacy Campaign, we will continue to lobby the State Government to:

  • commit funding to upgrade our arterial road network
  • improve public transport facilities to provide better services to the community and reduce the overall reliance on motor vehicles