You must renew your accommodation business registration each year. We will email your renewal notice to you in October. You must pay and complete the renewal registration by the end of November.
How to renew
You can renew your registration using the Health 24x7 Portal. Use the portal to:
- renew your registration
- pay renewal fees
- update your information
- update information about your accommodation business
If you can't renew online
You should have received an email invitation to the Health Renewal Portal after you registered your accommodation business.
If you don't think you received an email or can't renew online, please contact us:
Make a payment
The cost to renew will be listed on your renewal notice. You can pay your renewal fees on the Health 24x7 Portal. You can also pay via :
- Secure Pay – you will be directed to enter your credit card details and make your payment and renewal application electronically.
- BPAY – Your application form will open in a window and you can download the document. Council’s BPAY biller information is located at the bottom of the renewal form.
- Pay over the counter – Your application form will open in a window and you can download the document. Bring this with your preferred payment method into one of the Council offices to make your payment.
If you need help
We have created a video to help walk you through the Health 24x7 Portal. If you have any further problems or questions, please contact our Environmental Health Team on 9705 5200.