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Rats & mice

Rats and mice are adaptable animals that can live in houses, sheds, garages and gardens. They can pose a risk to human health by transmitting diseases.

It is the responsibility of property owners and occupiers to prevent rats or mice from living or breeding on their property.

Identifying rodent activity

Look out for the following signs that indicate rodent activity:

  • droppings
  • sounds of gnawing, squeaking or movement in walls, ceilings or cupboards
  • uneaten food left for pets which has gone missing
  • burrow holes around buildings or physical damage caused by gnawing
  • a path or “runs” that may have developed (e.g. along fence lines)
  • pets which are more excitable than usual

Preventing rats and mice around your home

Rats and mice love warmth, shelter, food and water. To reduce the risk of rats or mice living in your property you should try and stop them accessing these things. The below tips can help you do this:

  • Remove access to shelter: repair holes and seal gaps and cracks under external doors. Clear your house of any rubbish and building materials.
  • Remove food and water sources: ensure your rubbish bins have secure-fitting lids. Store food in sealed containers and don't leave pet food lying around. Also eliminate any standing water sources.
  • Trapping: can be an effective method of pest control, but it is generally a short term solution. Rodents will return if you continue to provide a food source or shelter for them. You can buy traps from supermarkets and hardware stores.
  • Baiting: engage a local pest controller who can inform you on the most appropriate course of preventative pest control. We recommend measures such as baiting and handling of poisons be carried out by a licensed pest controller. This will ensure children and pets do not come in contact with anything that may cause them to be accidentally poisoned.

Removing rats or mice from private property

It is the property owner or occupier's responsibility to remove rats or mice from their property.

If you notice rats or mice on your property, you should contact a pest controller.

If you notice rats or mice on someone else's property, you should talk to them first. Similarly, if you believe someone is creating a situation that will encourage rats or mice, you should let them know. If you don't believe they have taken any steps to stop the rats or mice, you can contact us.

We will investigate your report within 48 hours.

Removing rats or mice from Council land

If you notice rats or mice on Council land, you should contact us:

We will investigate your report within 48 hours.

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