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Rates payment options

For now, rate payments for the City of Casey are still due. You can pay your rates online

Council appreciates that many people face challenges in paying their rates and we will provide flexibility to affected customers where possible. If you are unable to make payments by the due dates, please contact Council as soon as possible. We'll help you make arrangements and discuss potential relief options.

Affected ratepayers can also submit payment plan arrangements online. Several options are also available for paying rates. These include BPAY and credit card by phone or via our website.

Your rates notice will arrive in mid-August

You will receive your rates notice annually around mid-August. If you haven't received your rates notice, check:

  • the address you have with us is up to date
  • if you are a landlord, your rates notice may have been sent to your real estate agent
  • which payment method you are using (such as yearly or quarterly payments, or BPAY View)
  • if you have bought a new house, the rates may have been paid at settlement.

You can also order a copy of your rates notice.

Pay in full

If you would like to pay your rates in full, you must pay on or before 15 February 2023. 

Pay your rates notice

Pay in 4 instalments

If you would like to pay your rates in 4 instalments, you must pay according to the following schedule:

  • 1st instalment: on or before 30 September 2022
  • 2nd instalment: on or before 30 November 2022
  • 3rd instalment: on or before 28 February 2023
  • 4th instalment: on or before 31 May 2023

Pay in 9 instalments via direct debit

To pay in 9 instalments, you must enter a direct debit arrangement.

To enter a direct debit arrangement, please complete the Direct Debit Application form. You can also find out more information about the arrangement on the Direct Debit Service Agreement.

Customers can only set up the direct debit between July 1st (the beginning of the financial year) and September 10th. It cannot be set up if there are any current outstanding rate payments. 

You can submit your arrangement to us:

What happens next?

  • If your arrangement is approved, we will send you a confirmation letter in the mail within 5-10 working days. This letter will contain your payment schedule and the bank details you nominated. Please check these details to make sure we have the correct information.
  • You do not need to reapply each year to pay via direct debit. Once we have approved your direct debit arrangement, it will continue until cancelled.

Changes to direct debit arrangement

You can nominate a different account using the Direct Debit Application form and ticking ‘alternation to existing authorisation’.

To cancel your direct debit arrangement, please contact us.

If you miss an instalment

If you miss an instalment, make sure you repay it as soon as possible to avoid being charged more interest.

  • If you miss your first instalment, you will need to pay your rates in full on or before 15 February 2023.
  • If you have paid your first instalment but miss a subsequent instalment, we will add the missing amount and any interest charges applied to the balance of your next instalment.


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