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Overpayment of Rates Policy



Council means Casey City Council, being a body corporate constituted as a municipal Council under the Local Government Act 1989.
Authorised Officer A person appointed by Council other than a Councillor to be an authorised officer for the purposes of the administration and enforcement of any Act, regulations or local laws which relate to the functions and powers of the Council.
Rate Account means any land that is rateable under Section 154 of the Local Government Act 1989.
Overpayment of Rates If Council receives more money than it requires from the rates levied.


The policy covers all rate accounts administered by Council.


The Local Government Act 1998 makes provisions for Councils to refund balances that are in credit as a result of an overpayment of rates. All rates commence from the adoption of the budget. However, overpayments of rates can be made in error at any time.


All amounts overpaid shall be carried forward as a credit for the flowing financial year, unless:

  • The ratepayer is a pensioner and requests to have the amount refunded, or
  • The refund is warranted at the discretion of an authorised officer.

Administrative updates

It is recognised that, from time to time, circumstances may change leading to the need for minor administrative changes to this document. Where an update does not materially alter this document, such a change may be made administratively. Examples include a change to the name of a Council department, a change to the name of a Federal or State Government department, and a minor update to legislation which does not have a material impact. However, any change or update which materially alters this document must be by resolution of the relevant Management Committee.


The next review of this document is scheduled for completion by 30 July 2021.


For any breaches of this procedure, affected ratepayers would be able to access the mechanisms available under Council’s Complaint Handling Framework.


Council policy documents change from time to time and it is recommended that you consult the electronic reference copy at to ensure that you have the current version. Alternatively you may contact Customer Service on 9705 5200.



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