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See Council's latest advice on COVID-19.

Paying your rates

Payment options. Concessions on your rates payment. Apply for a rates payment plan. Failure to pay your rates.

Rates payments

For now, rate payments for the City of Casey are still due. But Council appreciates that many people face challenges in paying their rates.  

Council will provide flexibility to affected customers where possible. If you are unable to make payments by the due dates, please contact Council as soon as possible. We'll help you make arrangements and discuss potential relief options.

Apply for a rates payment plan
There are a number of ways you can pay your rates notice.
You have a number of payment options to pay your rates notice. If you think you will have trouble paying your rates, you should contact us as soon as possible to discuss your options.
You will need third party authorisation if you want to give permission to someone else to access information and correspondence relating to your rate account.
If you hold a concession card, you may be eligible for a discount on your rates. Find out if you are eligible and how to apply.
If you think you may have difficulty paying your rates, you may be eligible for a payment plan or an extension.
If you fail to pay your rates over an extended period of time, there are a number of penalties that you may face.