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Making it easier for residents to report an issue

Snap send solve

The City of Casey is making it easier for residents to report an issue they see in the community with Snap Send Solve.  

If you notice that something is broken, missing or in need of Council’s attention, you can let us know by taking a quick photo of the issue and sending the photo to us via the Snap Send Solve app. 
This will allow you to report incidents quickly and easily for us to investigate and resolve the issue as soon as possible.  
The app is available on Apple and Google app store and is free to download and use, or you can also report online using the updated report an issue webpage.
If you spot abandoned trolleys, damaged or broken play equipment or fallen trees - then get snapping and let us know! 

What problems can be reported using Snap Send Solve? 

  • Abandoned cars or vehicles 
  • Abandoned trolleys 
  • Animal related issues 
  • Communication equipment pits and lids 
  • Dumped rubbish and litter 
  • Graffiti  
  • Noise  
  • Illegal Parking 
  • Pavements and road issues 
  • Damaged or broken playground equipment 
  • Damaged or broken street lights  
  • Fallen trees or branches  
  • Water and sewer issues 
  • And much more! 

Snap Send Solve is part of Council’s Transformation Program to improve customer experience. 

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