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Doors set to reopen to Bunjil Place


The City of Casey is excited to announce that from Wednesday 1 July, the doors to Bunjil Place will reopen and our customer service centre will resume face to face services.

While there will be some differences to how we do things, we can’t wait to welcome our community back to enjoy the beautiful arts and cultural precinct that is Bunjil Place. 

While our customer service centre at Bunjil Place will reopen, our hours will be different for the foreseeable future. The centre will be open from 10.00 am until 4.00 pm Monday to Friday and closed on weekends. At this stage, the Cranbourne Customer Service Centre will not reopen.

Planning and Building assistance will continue to be provided remotely by staff Monday to Friday from 9.00 am to 5.00 pm. You can contact the planning services team on 9705 5200 or access building services online.

To ensure the safety of both staff and customers, the customer service centre will be cashless, however, there are alternative methods to make payments, including via BPAY, on Council’s website or in some cases, via the phone. 

If you wish to pay any type of Council bill with cash, you can do so via Post Billpay with Australia Post at any local branch. For more information on this service, please visit the Post Billpay page on Australia Post’s website. This service allows you to pay bills such as your rates and animal registration with cash.

In addition to the reopening of Customer Service, the Library, Café and Gallery will also welcome visitors back.

The Library will operate under the same hours as Customer Service, and in addition to weekdays, will also open from 10.00 am until 3.00 pm on Saturdays. Patron numbers within each space will be restricted to align with the current guidelines, and no programmed events will run.  

The Gallery will open to the public from 10.00 am until 3.00 pm from Tuesday until Saturday with FREE sessions run each hour, on the hour. Bookings are essential and can be made at either the Box Office (from 1 July) or via the Bunjil Place website. 

Before visiting Bunjil Place again, there’s some essential information for our community to know:

  • when entering Bunjil Place, we ask that customers enter via the door near the café and exit via the Gallery/Library door 
  • visitors must provide their contact details upon entering the facility. These will be kept for 28 days and only used if required 
  • in order to align ourselves with current DHHS recommendations and help prevent the risk of community transmission, we will only be accepting cashless payment for all purchases and payments at Bunjil Place

If you know of an elderly member or anyone else in the community who would normally visit Bunjil Place to make a payment with cash, please let them know that we are currently cashless, but there are many other options available. 

For a full list of what’s different, and how you can keep your family and our staff safe when visiting, we urge you to visit the Bunjil Place website before your next visit.

See you in July!