Skip to main content

Needle Exchange Program

Changes to needle exchange service

Due to the new lockdown measures, Bunjil Place Customer Service Centre is now closed.

To request a new sharps container, please contact Council’s Customer Service Team via Live Chat or by phone on 9705 5200.  A new container will be dropped off at your home within 48 business hours.


You must be a City of Casey resident to be eligible for the Needle Exchange Program. Businesses and other healthcare organisations are not eligible for this service.

Swapping containers

Bunjil Place Customer Service Centre will be closed from 9 July 2020.  Please hold onto your used containers for disposal until the Customer Service Centres reopen.

Please note: 

  • We can only accept containers issued by the City of Casey or another Council, or purchased at a pharmacy.
  • We can only accept needles securely contained in an eligible container.
  • Do not bring loose needles for disposal as we cannot accept them.

Disposing of medical waste

Needles, medical waste, including dialysis equipment and tubing, should never go in kerbside bins. It contaminates the waste collection and puts people who handle recycling and garden waste at risk of needle injuries.

For more information on how Council can help you get rid of medical waste, please contact customer service at 9705 5200.