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Handling Difficult Customers

For volunteers who deal with challenging situations.

Come along to a workshop that will provide you with:

  • skills to deal with some of those volunteering ups and downs
  • tools to handle challenging behaviours of customers
  • the know-how to assess tricky situations, and
  • the knowledge to recognise the value in your contribution to the community.

How to book

Bookings are essential. To secure your place, email City of Casey’s Active Communities Team at volunteermatcher@casey.vic.gov.au.  

Light refreshments will be provided. Please provide dietary requirements when booking.  

For more information please contact City of Casey Customer Service.

6.30pm - 8.30pm
Selandra Community Hub
Education and workshops

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