Report a bin collection issue

When is my next collection?

To check when your next scheduled waste collections are; type your address into the What's near me web form and click search.

Did you experience a problem with your bin collection?

If one of your bins is not emptied by 3:00pm on your collection day, please report this to us within 48 hours by completing the form below.

You can also contact Council to speak to a Council representative. 

Please leave your bin on the curb and we will empty it by the end of the next business day. 

    The bin with a collection issue: (tick all that apply) * (Required)


    What was the collection issue with your bin? * (Required)


    Your personal information will be handled in accordance with the Privacy and Data Protection Act 2014 and used for the specified purpose. You can access your personal information by contacting Council’s Privacy Officer on 9705 5200.