Casey's Trademark Behaviours

Take Responsibility

  • Takes responsibility for solving problems which may arise and learns from the experience.
  • Able to identify clear outcomes and responsibilities.
  • Regularly and openly evaluates work performance.
  • Continues to identify and work towards meeting our performance standards.

Listen and Respond

  • Knows who our customers are and understands their expectations.
  • Actively listens to the concerns of customers and fellow Casey team members.
  • Provides information and responses in a timely and accurate manner.
  • Actively seeks and provides all information necessary to perform our work.
  • Advise others of our ideas, decisions and seeks feedback.  
  • Adopts a range of communication strategies which recognise difference.

Show Respect

  • Exhibits high level of teamwork skills between the team and other groups.
  • Demonstrates a high level of self awareness and support.
  • Recognises the contributions and achievements of others.
  • Shows commitment and support to the team's goals.
  • Shares knowledge and experiences.
  • Actively involves those who are affected by our work.

Think Things Through

  • Actively encourages ideas and improved methods.
  • Evaluates performance and addresses issues, which arise on an ongoing basis.
  • Shares ideas with, and gains knowledge of other areas.
  • Evaluates and implements ideas and improves methods of work.

Be Positive

  • Works in a safe and healthy manner which minimises stress.
  • Provides support and encouragement to other members of the Casey team.
  • Consistently viewed as being approachable.
  • Seeks out and maximises skill development opportunities.
  • Encourages customer feedback and active participation in the community.