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Family and Community Services

Information on this page: 

Parking updates

The Department of Health and Human Services (DHHS) has updated its advice for parking in local councils.

Normal parking rules and restrictions will begin again from 12 October 2020 to ensure public safety and access. 

For more information, please contact Glenn Conry, Team Leader for Parking Compliance on 9705 5200.

Waste services

Waste services are continuing to operate as normal. In Victoria, the collection of waste is considered an essential service, and this will continue to be a priority for the City of Casey.

In-home care and meals-on-wheels

The City of Casey is continuing to offer its in-home care services and the meals-on-wheels service. If this service is impacted, clients will be notified directly.

Maternal and child health

Maternal and Child Health (MCH) services are operating with restrictions. MCH services are operating by appointment by ringing 9705 5590.

Parents can also ring the Victorian Government MCH line on 132 229. The free service is available 24 hours a day for information, support and guidance on child and family health and parenting.


All kindergartens will return on 5 October. Parents will no longer need a permit.

Please view our FAQs for more information or view a list of our Council-managed kindergartens

Family Day Care

Childcare centres are now open to all children. A permit is no longer required. 

For further information on FDC, you can contact your usual educator or the City of Casey via our call centre.


Casey Cardinia Libraries are now open Monday to Friday from 10 am to 4 pm. This includes Bunjil Place Library.

Return chutes are open 24/7.

Youth services

City of Casey Youth Services continues to provide FREE and confidential counselling and support for young people in Casey.

Telephone and video counselling continues to be available. 

Available support

  • Youth counselling: Individual counselling for young people aged between 13 - 25
  • Parent support sessions: Adolescent parenting skills, strategies and mental health information
  • Parent-assisted therapy: Support for young people aged 10 – 12 with the participation of their parent or guardian

For more information, or if you are a young person in Casey who needs support, please call 9792 7279. You can also text 0417 347 909 with your name and number.

Public immunisation sessions

The Victorian Chief Health Officer has stated that immunisation is an essential service that should be maintained during the current restrictions. As such, the City of Casey will continue this vital service with all immunisation sessions remaining opened and bookable as planned.

Casey residents can book for a vaccine but please be aware there are changes to public immunisation sessions to ensure the health and safety of community members and staff. Please ensure you regularly check the immunisations page on our website for updates.

Needle exchange program

The Needle Exchange Program has been modified, due to the temporary closure of our face-to-face customer service centres.

The program will only be a sharps container provision service until further notice.

If you have a full container, we ask that you hold on to these until the program returns to normal operations. If you need a new container, please contact us and we will coordinate a time for an Environmental Health officer to drop this to your home.

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