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See Council's latest advice on COVID-19.

Family & community services

Due to the outbreak of COVID-19, there have been some changes to Council's services. Please note, if you are personally impacted, a Council officer will directly contact you.

Customer Service Centres

The Customer Service Centres at Bunjil Place and Cranbourne Park Shopping Centre have temporarily closed, however, our Customer Service officers are still available to assist residents.

For more information on this announcement, please view our latest media statement.

Maternal and Child Health

The City of Casey's Maternal and Child Health service is continuing to operate with restrictions as recommended by the Department of Health and Human Services to prevent the spread of Coronavirus (COVID-19). 

Home visits and centre visits will be replaced by telephone and electronic consultations with Maternal and Child Health (MCH) and Saturday MCH sessions are cancelled until further notice.

Our First Time Parent Groups and other group activities are also suspended until further notice. Lactation support to help with breastfeeding will be available by telephone/electronic appointment only.

Casey's MCH nurses will get in contact if you had an upcoming appointment, or if you are otherwise directly impacted. To get in touch, you can phone Casey's MCH line on 9705 5590.

24/7 Maternal Child Healthline: 
Telephone advice to parents and families is available 24 hour/7 day per week via the Maternal Child Healthline 13 22 29.

Kindergarten closures

On Tuesday 24 March 2020 the Prime Minister announced the temporary closure of integrated community centres as part of the new measures in place to restrict the spread of COVID-19 in the community.

 In line with this advice, all Council owned kindergartens in the City of Casey will be closed until further notice from 5pm Wednesday 25 March 2020.

Please note there has been an extension to kindergarten fees until 1 May 2020.

Listed below are our kindergartens:

  • Berwick Kindergarten
  • Brentwood Park Kindergarten
  • Bridgewater Kindergarten
  • Gwendoline Kindergarten
  • Mansfield Kindergarten
  • Rossmoyne Kindergarten
  • Timbarra Kindergarten
  • Botanic Ridge School Site
  • Manna Gum Kindergarten
  • Ramlegh Family and Community Centre
  • Selandra Kindergarten
  • Bowen Street Kindergarten
  • Carlisle Park Kindergarten
  • Clarendon Street Kindergarten
  • Merinda Park Kindergarten
  • Rangebank Kindergarten
  • Hunt Club Kindergarten
  • Livingston Kindergarten
  • Arbourlea Kindergarten
  • Fairhaven Kindergarten
  • Mayone-bulluk Kindergarten
  • Willora Kindergarten
  • Autumn Place Kindertgarten
  • Botanic Ridge Interim Kindergarten
  • Allara Kindergarten
  • Chalcot Lodge Kindergarten
  • David Collins Kindergarten
  • Hartley Ridge Kindergarten
  • James Cook Kindergarten
  • Reema Kindergarten
  • Hallam Gardens Kindergarten
  • Hallam Kindergarten
  • Coral Drive Kindergarten
  • Hampton Park East Kindergarten
  • Regans Road Kindergarten
  • Strong Drive Kindergarten
  • Valley Brook Kindergarten
  • Lynbrook Kindergarten
  • Marriott Waters Kindergarten
  • Fleetwood Kindergarten
  • Fountain Gate Kindergarten
  • Maramba Kindergarten
  • Oatlands Kindergarten
  • Talbingo Kindergarten
  • Narre Warren North Kindergarten
  • Jindalee Kindergarten
  • Littlecroft Kindergarten
  • Strathaird Kindergarten
  • Pearcedale Kindergarten
  • Tooradin and District Kindergarten


All Casey Cardinia Libraries (CCL) branches have closed as a precautionary measure to protect both staff and residents from the spread of COVID-19.

For more information on these closures, please contact CCL directly. 

Youth Services

The City of Casey's three Youth Information Centres, including Hampton Park, Narre Warren and Cranbourne have been temporarily closed until further notice.

  • The Casey 360 Bus has ceased its services until further notice
  • The Autumn Teenage School Holiday Program will not proceed at this stage. 

Needle Exchange Program

The Needle Exchange Program has been modified due to the temporary closure of Casey's Customer Service Centres.

For the foreseeable future, this program will only be a sharps container provision service.

If you have a full container we ask that you hold on to these until business resumes as normal.  

We can provide new containers, however, we ask that when you require one that you phone Customer Service and an operator will coordinate a time with you for one of Environmental Health officers to drop this at your home.  

Family Day Care (FDC)

The City of Casey is making changes to support services such as Family Day Care.

Families who use this service need to comply with new rules to make sure that your child(ren), the other children in the group and your educator stay healthy. 

If your child is unwell please keep them at home and let your educator know.

If you have returned to Australia from overseas you must self-isolate for 14 days, and only if the self-isolation period is observed and your child is in full-health, may they attend their Family Day Care sessions. 

Your FDC Educator will need to restrict visitors, including Occupational Therapists, unless essential. Please check with your educator for more information.

School aged children can attend Family Day Care if they are not attending school. Check with your FDC Educator if they have capacity for your child. Kinder children who are not attending their normal kinder can also attend Family Day Care and they will still qualify for Child Care Subsidy. 

For further information on FDC, you can contact your usual educator, or the City of Casey via our call centre.

Public Immunisation Sessions

The City of Casey is continuing to deliver public immunisation sessions. We recommend you regularly check our immunisations website page for updates, as a number of changes has been made to ensure the safety of community members and staff.