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Family and Community Services

Information on this page: 

Parking updates

Normal parking rules and restrictions apply to ensure public safety and access. 

For more information, please contact Glenn Conry, Team Leader for Parking Compliance on 9705 5200.

Waste services

Waste services are continuing to operate as normal. In Victoria, the collection of waste is considered an essential service, and this will continue to be a priority for the City of Casey.

In-home care and meals-on-wheels

The City of Casey is continuing to offer its in-home care services and the meals-on-wheels service. If this service is impacted, clients will be notified directly.

A list of meal delivery services offering support during COVID-19 can be found on our Community Resources page.

Maternal and child health

Announcements have been made regarding the following:

  • Rescheduling existing appointments
  • Prioritisation of younger and more vulnerable babies

For more information, visit our dedicated page for Maternal and Child Health Services.

Parents can also ring the Victorian Government MCH line on 132 229. The free service is available 24 hours a day for information, support and guidance on child and family health and parenting.


Kindergartens are open. The restrictions that limited the service to the children of essential workers no longer apply.

Family Day Care

Childcare centres are open. The restrictions that limited the service to the children of essential workers no longer apply.


The Bunjil Place Library will reopen from Wednesday 3 November 2021.

Casey Cardinia Library will be opening in early November.

Youth services


Teenage School Holiday program

Teenage School Holiday program is being assessed on a day-to-day basis. This service is impacted by staff availalbity (due to isolation requiprments) and density limits. Any changes will be directly communicated to participants and their families

Youth Information Centres 

The status of our Youth Information Centres:

  • Cranbourne is open from 1.30 pm - 5.15 pm, Monday to Friday.
  • The Narre Warren YIC is open for appointment  by referral only.
  • Hampton Park is open from 1.30 pm - 5.15 pm, Monday to Friday.

Available support

City of Casey Youth Services continues to provide FREE and confidential counselling and support for young people in Casey.

  • Youth counselling: Individual counselling for young people aged between 13 - 25
  • Parent support sessions: Adolescent parenting skills, strategies and mental health information
  • Parent-assisted therapy: Support for young people aged 10 – 12 with the participation of their parent or guardian

For more information, or if you are a young person in Casey who needs support, please call 9792 7279. You can also text 0417 347 909 with your name and number.

Public immunisation sessions

The Victorian Chief Health Officer has stated that immunisation is an essential service that should be maintained during the current restrictions. As such, the City of Casey will continue this vital service with all immunisation sessions remaining opened and bookable as planned.

Casey residents can book for a vaccine but please be aware there are changes to public immunisation sessions to ensure the health and safety of community members and staff. Please ensure you regularly check the immunisations page on our website for updates.

Needle exchange program

The Needle Exchange Program has resumed.

Sharps containers can be swapped and disposed of at Cranbourne Customer Service Centre and Bunjil Place Customer Service during the customer service operating hours.

If you are unable to visit a Customer Service Centre during opening hours, look up the list of other service providers on the Department of Health’s website, or call 1300 365 482 to find another drop off location. It is strongly recommended that you call a site first to check that they will accept your container as some providers may only accept their own containers for disposal.