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Application process

Our Talent Acquisition Team is committed to providing a high-quality recruitment experience. We strive for a workforce that reflects our diverse community in line with our core values of Dream Big, Empower Each Other and Make our Community Proud.

We aim to provide an inclusive workplace where all employees feel valued. We encourage people with a disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for a position.

In line with Council’s commitment to sustainability, our recruitment process is entirely paperless via our online portal.

The online portal supports our Talent Acquisition Team to manage the recruitment process efficiently and enables applicants to track the progress of their applications. 

Your application

You do not need to address the key selection criteria. Once you have matched your skills to the position description of the advertised role, you can apply for the role simply by clicking ‘Apply Now’ and following the prompts to our online portal.

All job advertisements have a closing date. Please ensure you allow enough time to submit your application before the relevant closing date.

Shortlisting applicants

Once an advertised role’s closing date has passed, we will prepare a shortlist of candidates for interviews. Shortlisted candidates will be contacted by phone to arrange an interview time.


If you are selected for an interview, your Talent Acquisition Advisor will contact you to provide the following details:

  • Arrange a suitable time 
  • Explain whether the interview will be face-to-face or virtual 
  • Explain who will be on your interview panel 
  • Explain our behavioural interview technique and the STAR format 
  • Discuss any reasonable adjustments to enable you to partake in the interview process.

Our behavioural-based questions will ask about your experience in specific work situations. Try to answer with examples of what you have personally accomplished in specific situations following the STAR format.

References and qualification checks

We will conduct reference checks with two of your most current or relevant nominated referees and ask you to provide any qualifications or licences relevant to the role.

Assessments and probity checks

Depending on the requirements of the role, you may be asked to complete an assessment which may include medical, behavioural or functional testing. You will also be asked to complete some probity checks.

All new employees must complete and return a satisfactory:

  • Working with Children check
  • National Police Check
  • Check to confirm eligibility to work in Australia

Letter of offer and onboarding paperwork

Once all relevant checks have been completed, you will proceed to the offer stage of the recruitment process. Here you will be guided on how to accept an offer of employment and submitting your onboarding paperwork.

Now you are ready to start your journey at Casey!

Unsuccessful applicants

If you have not been successfully shortlisted for a role, you will be notified via email. We appreciate the time and effort you put into your application so if you are not successful in the first instance, please keep your eye out for any other vacancies that you're interested in and don't hesitate to apply. 


We are committed to the protection of your privacy. Your application will be dealt with in the strictest confidence. Details contained in your application will only be used for the purposes of recruitment or likely recruitment opportunities.

Recruitment FAQ's

Should I upload a cover letter with my application?

It is important to include a cover letter in your application as it is more personable than your resume and can reveal additional personal attributes. A cover letter highlights how your motivation, qualifications and key skills complement the role you are applying for. It also provides a brief glimpse of the information you provide on your resume, encouraging the hiring manager to read further.

How do I reset my password to the online portal?

Step 1: Navigate to the City of Casey Application portal by clicking here: Casey Application Portal
Step 2: Click on the Don't know your password? button on the login page.
Step 3: A new page with Forgot Password? will appear, allowing you to enter your email address.
Step 4: You will receive an email in your inbox detailing how you can login with a new link and create a new password for your account access. Don’t forget to check your junk mail or spam folder for this email.

If you have any problems resetting your password, please contact Talent Acquisition Team on 03 9709 9633 for assistance.

Can I edit my application once it has been submitted?

If you have submitted an application and are wanting to change your cover letter, resume or application details, you will need to withdraw the application and then re-apply for that same position with the correct details.

Please note: You can only do this while the position is still being advertised. Once the closing date has occurred, no changes can be made to an application.

How do I delete/withdraw an application I have submitted?

Step 1: Navigate to the City of Casey Application portal by clicking here: Casey Application Portal and log into your profile.
Step 2: Scroll down to the Submitted Applications section on the home page.
Step 2: Click on the View Application button for the position you have applied for and would like to withdraw.
Step 3: Click Withdraw Application.

How do I edit my candidate profile once it has been created?

You can edit your personal details and add an updated resume to your online profile at any time. Simply log in to the City of Casey Application portal by clicking here: Casey Application Portal. At the top of the page, you will see options to update your profile and resume.

How long will it take for me to hear back about my application?

City of Casey aims to advance applications as efficiently as possible while keeping you informed of the status of your application. You will be advised of the outcome of your application, subject to the requirements of the vacant position.

Who can I speak to about a position I am interested in applying for?

Contact details for each position can be found on the Position Description located on each job advertisement. If you are unsure of who to speak to regarding a position, please contact our Customer Service Team on 03 9705 5200.

Will I receive feedback after my interview?

Upon completion of your interview, one of the panel members will contact you to discuss the outcome of your interview and provide any relevant feedback. This is also an opportunity for you to ask any questions you may have.

What if I have difficulties submitting my application?

If you are having difficulties submitting an application via the City of Casey Application Portal, please call the Talent Acquisition Team on 03 9709 9633 for support. Our business hours are 9:00am to 5:00pm Monday to Friday.

Please note: Applications close at 11:55pm (AEDT) on the closing date specific within the job advertisement. Please ensure you allow enough time to submit your application and troubleshoot any issues prior to this date.

How is my privacy protected and who will see my personal information?

Your personal information will be handled in accordance with the Privacy and Data Protection Act 2014. All personal information collected by City of Casey will only be used for the purpose outlined in our recruitment process in accordance with our Privacy Policy.