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Application process

Our Talent Acquisition Team is committed to providing a high-quality recruitment experience. We strive for a workforce that reflects our diverse community in line with our core values of Dream Big, Empower Each Other and Making our Community Proud.

We aim to provide an inclusive workplace where all employees feel valued. We encourage people with a disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for a position.

In line with Council's commitment to sustainability, our recruitment process is entirely paperless via our online portal. The online portal supports our Talent Acquisition Team manage the recruitment process, allowing applicants to track their applications' progress.

Your application

You do not need to address the key selection criteria. Once you have matched your skills to the position description of the advertised role, you can apply for the role simply by clicking 'Apply Now' and following the prompts to our online portal.

All job advertisements have a closing date. Please allow enough time to submit your application before the relevant closing date.

Shortlisting applicants

Once an advertised role's closing date has passed, we will prepare a shortlist of candidates and arrange an interview time.


If you are selected for an interview, your Talent Acquisition Advisor will contact you to provide the following details:

  • Arrange a suitable time 
  • Explain whether the interview will be face-to-face or virtual 
  • Explain who will be on your interview panel 
  • Explain our behavioural interview technique and the STAR format 
  • Discuss any reasonable adjustments to enable you to partake in the interview process.

Our behavioural-based questions will ask about your experience in specific work situations. Try to answer with examples of what you have personally accomplished in specific cases following the STAR format.

References and qualification checks

We will conduct reference checks with two of your most current or relevant nominated referees and ask you to provide any qualifications or licences pertinent to the role.

Assessments and probity checks

Depending on the role's requirements, you may be asked to complete an assessment, including medical, behavioural or functional testing. You will also be asked to complete some probity checks.

All new employees must complete and return a satisfactory:

  • Working with Children, check
  • National Police Check
  • Check to confirm eligibility to work in Australia

Letter of offer and onboarding paperwork

Once all relevant checks have been completed, you will proceed to the offer stage of the recruitment process. At this point, you will be guided on accepting an offer and submitting your onboarding paperwork.

Now you are ready to start your journey at Casey!

Unsuccessful applicants

You will be notified via email if you have not been successfully shortlisted for a role. We appreciate the time and effort you put into your application. Hence, if you are unsuccessful in the first instance, please keep your eye out for any other vacancies. Don't hesitate to apply. 


We are committed to the protection of your privacy. Your application will be dealt with in the strictest confidence. Details contained in your application will only be used for recruitment or potential recruitment opportunities.

Recruitment FAQ's

Should I upload a cover letter with my application?

Including a cover letter in your application is crucial as it is more personable than your resume and can reveal additional personal attributes. A cover letter highlights how your motivation, qualifications and essential skills complement the role you are applying for. It also provides a brief glimpse of the information you provide on your resume, encouraging the hiring manager to read further.

How do I reset my password to the online portal?

Step 1: Navigate to the City of Casey Application portal by clicking here: Casey Application Portal
Step 2: Click on the "Don't know your password?" button on the login page.
Step 3: A new page with "Forgot Password?" will appear, allowing you to enter your email address.
Step 4: You will receive an email detailing how to log in with a new link and create a new password for your account access. Don't forget to check your junk mail or spam folder for this email.

If you have problems resetting your password, please get in touch with the Talent Acquisition Team on 03 9709 9633 for assistance.

Can I edit my application once it has been submitted?

Suppose you have submitted an application and want to change your cover letter, resume or application details. In that case, you must withdraw the application and re-apply for that exact position with the correct information.

Please note: You can only do this while the position is still advertised. Once the closing date has occurred, no changes can be made to an application.

How do I delete/withdraw an application I have submitted?

Step 1: Navigate to the City of Casey Application portal by clicking here: Casey Application Portal and log into your profile.
Step 2: Scroll down to the Submitted Applications section on the home page.
Step 2: Click the View Application button for the position you have applied for and would like to withdraw.
Step 3: Click Withdraw Application.

How do I edit my candidate profile once it has been created?

You can edit your details and add an updated resume to your online profile anytime. Simply log in to the City of Casey Application portal by clicking here: Casey Application Portal. At the top of the page, you will see options to update your profile and resume.

How long will it take for me to hear back about my application?

The City of Casey aims to advance applications as efficiently as possible while keeping you informed of the status of your application. You will be advised of the outcome of your application, subject to the requirements of the vacant position.

Who can I speak to about a position I am interested in applying for?

Contact details for each position can be found in the Position Description located in each job advertisement. If you are unsure who to speak to regarding a place, please get in touch with our Customer Service Team on 03 9705 5200.

Will I receive feedback after my interview?

Upon completion of your interview, one of the panel members will contact you to discuss the outcome of your consultation and provide any relevant feedback. This is also an opportunity for you to ask any questions.

What if I have difficulties submitting my application?

If you have difficulties applying for the City of Casey Application Portal, please call the Talent Acquisition Team on 03 9709 9633 for support. Our business hours are 9:00 am to 5:00 pm, Monday to Friday.

Please note: Applications close at 11:55 pm (AEDT) on the closing date specific to the job advertisement. Please allow enough time to submit your application and troubleshoot any issues before this date.

How is my privacy protected, and who will see my personal information?

The Privacy and Data Protection Act 2014 will handle your personal information. All personal information collected by the City of Casey will only be used for the purpose outlined in our recruitment process by our Privacy Policy.

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