Victorian State Emergency Service (VICSES)

The Victoria State Emergency Service (VICSES) website provides current emergency information for the community. For the latest emergency updates and for more information visit the Current Emergency Information web page State Emergency Service - Current Emergency Information or call the VICSES Flood and Storm Information Line on 1300 VICSES (1300 842 737).

Financial Assistance

The State Government’s Department of Human Services (DHS) can provide information about financial assistance available to people who are affected by flooding, information can be found at the Department of Human Services. 

KPMG, together with the Salvation Army, has produced this Flood Assistance Guide which details all the grants and loans that are being funded by Federal or State Governments National Flood Assistance Programs Guide (KPMG - cutting through complexity).

Clean Up of Private Properties

Council does not provide a clean up service for private properties. Property owners should seek assistance from a private operator to assist with cleaning up properties.

Repairing Private Properties

The Minister for Environment and Climate Change has released a sustainable ideas factsheet to assist Victorians affected by the floods repair their homes. For more information visit Resource Smart.

Information for Business

The City of Casey is able to provide advice and support to flood-affected businesses. Please contact the City of Casey on 03 9705 5200 for more information.

Information for Farmers

Farmers are advised to contact the Department of Primary Industries if they have sustained losses or damage due to current floods, or require advice on:

  • Urgent animal welfare needs - assessment of injured animals, destruction, disposal
  • Live stock management - including fodder or water needs
  • Technical information on pasture re-establishment, pest animal or plant control
  • Government assistance available
  • Access to personal support and other services

Contact DPI on 136 186 or visit the Department of Environment and Primary Industries website.  

Health Issues and links to other websites

These links provide useful information about floods and your health:

Archicentre Flood Recovery Advice

Archicentre, an organisation that provides information and advice to home buyers, new home builders and renovators, has developed a number of fact sheets to assist people who are affected by floods.