If you find yourself in financial difficulty and don't believe you can meet your upcoming rates payment, you can apply to enter a payment plan or for an extension of time to pay.
Choose how much and when to pay
If you wish to enter a payment plan, you must:
- commit to pay a minimum of $20 a week. You are welcome to pay more than this amount at any time during your plan
- choose to spread your payments out into weekly, fortnightly or monthly payments
- start your plan within 1 month from when you submit your application
You must pay the full amount before 30 June 2018.
Extension of time
If you need an extension of time to pay your rates account in full, you can choose a payment date within 1 month from when you submit your application. You must make a full payment on or before this date.
If you believe you need more than 1 month, we recommend you enter a payment plan.
Interest will apply to all late payments made after the respective annual or quarterly instalment due dates. This in accordance with Section 172 of the Local Government Act 1989.
Apply for a payment plan or extension
If you are unable to apply online, please contact us and we can help you over the phone.
What happens next?
If you are unable to make a payment
If for any reason you are unable to make your scheduled payment, please contact us as early as possible. Failing to pay your rates payments could result in legal action and further penalties.
Tell us what you think
If you have a minute, we'd love to hear how you found the information on this page. Please complete this very short survey to tell us what you think.