Responsible Department - Finance
Debtor Write Off Policy (64kb)
The policy describes the criteria and circumstances for the writing off of unrecoverable or bad debts owed to Council for services provided to or received by the debtor.
Council has two types of debts that can be owed to it, those that are charges charged against a property (predominantly rates) and those that are not charged against a property. The latter generally relates to services that have been provided to a resident or community member. This policy applies to general debts which are not related to a property or rates.