Community Engagement Strategy

Responsible Department: Communications


This strategy applies to all City of Casey employees, Councillors, volunteers, consultants and contractors associated with Council.

The strategy provides direction for practice through the lifecycle of community engagement from designing, to planning, managing, reporting and learning (including monitoring and evaluating) and is supported by an operational manual for staff.


The Community Engagement Strategy details Council’s commitment to consulting with the community to guide and inform decision-making.

The strategy provides a framework for Council to guide the delivery of community engagement processes across the organisation to better inform decisions in the planning of services, setting budgets and developing policies and strategies.

This strategy is based on the principle that community engagement is beneficial to the community and Council. Community engagement benefits the community by providing opportunities to participate in decision-making.

Community engagement is beneficial to Council as it ensures community priorities and service expectations are understood, provides an evidence base for good decision-making and strengthens democratic governance.

 Community Engagement Strategy (161kb)