Coaching Support program

Registered Community Care clients can access up to five free sessions of coaching support.

The sessions are designed to help you:

  • Discuss personal issues in a friendly, supportive and informal environment
  • Develop skills and strategies that will help you to better manage issues and challenges in your life, and find greater wellbeing and fulfilment
  • Access other community support services that can to assist you over the longer term.

What is coaching?

Coaching is a style of counselling that focuses on supporting people to make positive changes in their lives. Coaching takes the view that everyone has the ability to find their own solutions to problems and that we all possess unique strengths, talents and coping skills to help us achieve our goals. The role of the coach is to assist you to tap into your strengths and skills and put your ideas into action.

Coaching is a little bit different from traditional counselling in the sense that the focus is not on working through painful events and experiences from the past, but on helping you to gain a clearer picture about what’s going on for you right now, what you would like for the future and what are some small steps you can take to help you to reach your future goals.

Is coaching right for me?

The following are some issues people may benefit from talking about in a coaching session:

  • People who are feeling a bit ‘stuck’ and who want to find new direction and meaning.
  • People who may simply want to talk about something that’s on their mind, which they would like to better understand and work through with an objective listener.
  • People who have recently experienced a significant life change, such as changes in their health, moving home, loss of a loved one, retirement, etc.
  • Support with relationship problems or help forming new friendships.
  • Recovery from illness or a disability.
  • Help managing feelings of stress, anxiety, loneliness and depression.

Who runs the coaching sessions?

The coaching sessions are run by the City of Casey’s Mental Health Team Leader, Troy Macris. Troy has tertiary qualifications in psychology and has been working in counselling and community support worker roles for over 10 years. He has a friendly and informal style and is passionate about helping people to overcome personal challenges and enjoy fulfilling lives.

Where are the coaching sessions held?

The coaching sessions can be held wherever you feel most comfortable.

  • Coaching sessions can be held in your home, or they can be held at a café or another location in the community.
  • Coaching sessions can also be held at one of the Community Care Social Support Centres in Berwick or Cranbourne.
  • Transport support options are also available if you require assistance travelling to a location.

How long do the sessions go for?

The sessions usually run from an hour to an hour and half.

How can I participate in this program?

Referrals to the Coaching Support Program are made by Team Leaders and Assessment and Care Planning Officers on behalf of the client. If you are interested in participating in the program, or if you have any other questions, please contact Community Care and ask to speak with your Team Leader or Assessment and Care Planning Officer for more information.

How to access our services

New clients

If you are over 65 years of age (over 50 years of age for Aboriginal and Torres Strait Islander people) call My Aged Care contact centre on 1800 200 422 (Monday to Friday from 8 am to 8 pm and Saturday from 10 am to 2 pm) or visit the My Aged Care website.

If you are under 65 years of age (under 50 years of age for Aboriginal and Torres Strait Islander people) call City of Casey Community Care Department on (03) 9705 5444 (Monday to Friday from 8 am to 5 pm) or email caseycc@casey.vic.gov.au

Existing Clients

If you are aged over 65 years of age (over 50 years of age for Aboriginal and Torres Strait Islander people) and would like to request additional services or there has been a significant change to needs, call My Aged Care contact centre on 1800 200 422 (Monday to Friday from 8 am to 8 pm and Saturday from 10 am to 2 pm) or visit the My Aged Care website.

If you are under 65 years of age (under 50 years of age for Aboriginal and Torres Strait Islander people) and would like to request additional City of Casey services or there has been a significant change to needs, call City of Casey Community Care Department on (03) 9705 5444 (Monday to Friday from 8 am to 5 pm) or email caseycc@casey.vic.gov.au