Submit a planning enquiry

Submit a planning enquiry when you need a formal written response or confirmation from our Planning department that relates to a specific site.

Documentation you must provide

To submit a planning enquiry and receive a formal, written response:

How to submit

Please complete a General Planning Information Enquiry form (296kb). To pay for your application via credit card, please complete a Credit Card Authorisation (249kb) form. 

 You can submit your documentation:

  • via email to
  • via post to Planning Department, City of Casey, PO Box 1000, Narre Warren VIC 3805
  • in person at one of our Customer Service Centres

What happens next?

We will give you a written response in 10 business days.

Talk to us

We’re here to help you with your planning questions. To talk to the planner on duty:

  • Call (03) 9705 5200.
  • Visit our Narre Warren Customer Service Centre.

Tell us what you think

If you have a minute, we'd love to hear how you found the information on this page. Please complete this very short survey to tell us what you think.